If the hotel is in Florence, the selection focuses on Tuscany. If the property already runs its own wine tastings, we select other experiences, designed to raise the level of your guests’ stay even further.
The legal side stays with us. What reaches the guest is already built within the rules: we’re a licensed DMC and tour operator, with every guarantee the Italian Codice del Turismo requires. And we know how much that matters when working with a high-end clientele.
Half a day or a full day, as a complete experience: far more than a driver on call. The structure we provide lets the hotel offer more than a single guide could organise alone.
The concierge is the one who delivers, with precision, the classic experience the guest expects, and also the one designed specifically for them. What we make possible behind the scenes: a high-level experience in Italian, English and Portuguese, soon also in Spanish, without your team managing suppliers, schedules, or languages it doesn’t speak. The value reaches the guest under your name; the work stays with us.
The property will also be able to offer this service already at booking confirmation, or in the weeks before the trip, as an extension of the level of your hospitality, not only once the guest is already on property.
A guided tour of the city can take many forms: a discovery walk, a route built for families with children, a craft workshop, a sensory experience. But we can go further, with half days, full days, or moments built around a specific passion.
A few examples, among the experiences most loved this season.
.png)
Behind the wheel of a vintage car, the charm of a Fiat 500 or the elegance of a spider, an invitation to slow down through the curves of Chianti or Val d’Orcia. Lunch and a glass of Central Italy’s finest wines, along the way.
Half a day, a full day, or with a chauffeur for those who’d rather not drive.
A long table set among the rows, as the light turns gold and fades. Each course paired with the estate’s own wine, poured by the people who work that land. Transport, and every part of the evening, ours to handle.
A day through Chianti Classico, between Florence and Siena, along the SS222 Chiantigiana. The first stop is Badia a Passignano, an abbey founded in 890, where Ghirlandaio painted a Last Supper in 1476. A private visit, led by a monk who still lives there. Lunch follows at a wine estate selected to match your taste, from a family table to a private cellar visit.
For each partner hotel, our team prepares a selection based on your guest’s profile and needs, already with conditions, prices and every additional detail for a complete experience. Everything arrives automatically, from a phone or a computer, with nothing to install: a dedicated access point for your property, with no investment on your part.
If what you’re looking for for your guest goes beyond the experiences proposed, tell us what you have in mind: we’ll prepare a tailored proposal, with the right logistics and technical direction to guarantee excellence.
We ask that the request reach us ideally 72 hours in advance. We understand a hotel’s reality sometimes calls for less time: we always work on availability, with a minimum request of 24 hours.
One person to contact. Your request reaches our team immediately, without passing between different suppliers. Less time for you spent coordinating, the same level for your guest.
A coffee explains more than a page.
We’re introducing this service to a selected number of stays who share our way of thinking about luxury: a real partnership, not one more supplier on the list. In this first phase, we’re working with boutique and 5-star properties in Florence and the surrounding area.
If there’s openness right now to extend this kind of service to your hotel: let’s grab a coffee.
Sales Team: Monday- Friday
9 am – 6 pm (CET timezone).
Operations Team: 24×7
Exclusive support for our customers
on trip with us
(available in English, Portuguese and Italian)
Inquiries & Partner Desk
Booking & Concierge
Subscribe to our newsletter
Tuscan Lands di Batistella Maria Fernanda
P.I. 06873750480 | VAT N° IT06873750480
Chamber Of Commerce Of Florence Reg. N° FI-703029
Professional Liability Insurance Unipol No. 1886/319/177004899
Certificate No. 019/2026/R1 ed. R1GV 10225
Insolvency and Bankruptcy Guarantee: Fondo Privato di Garanzia Viaggi
Certificate n. A/29.6196/16/2025/R
